Privacy policy

Privacy Policy - FilesUp

Effective Date: March 20, 2025
Last Updated: March 20, 2025

At FilesUp (www.filesup.pro), we respect your privacy and are committed to protecting any personal information you provide while using our services. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We collect different types of information to improve our services and ensure a seamless experience for our users.

1.1 Information You Provide to Us

  • When you create an account, we collect your email address, username, and password.
  • If you upgrade to a premium plan, we may collect billing information (handled securely via PayPal).
  • Any files you upload to our platform are stored securely.

1.2 Information Collected Automatically

  • Log Data: We collect information about your browser, IP address, and device type.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience, remember login sessions, and track site performance.
  • Usage Data: We may track how you interact with our website, including the files you upload, share, or download.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services.
  • To manage your account and provide customer support.
  • To enforce our Terms of Service and prevent fraud or abuse.
  • To communicate important updates or promotional offers.
  • To comply with legal obligations.

3. How We Protect Your Information

We take security seriously and implement the following measures:

  • Encryption: All data transfers are encrypted using SSL/TLS technology.
  • Secure Servers: Files are stored in secure cloud infrastructure.
  • Access Controls: Only authorized personnel can access sensitive data.

Despite our best efforts, no system is completely secure, and users are encouraged to safeguard their accounts with strong passwords.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share information under the following circumstances:

  • Legal Compliance: If required by law, government request, or court order.
  • Preventing Fraud or Abuse: To protect our platform from security threats.
  • Third-Party Services: We use third-party payment processors (e.g., PayPal) that handle transactions securely.

5. Cookies and Tracking Technologies

Cookies help us improve our website functionality. You can disable cookies in your browser settings, but this may affect site performance.

6. Data Retention

  • Uploaded files may be stored indefinitely or deleted based on your account type.
  • Personal information is retained only as long as necessary for legal and operational reasons.

7. User Rights and Choices

You have the right to:

  • Access, update, or delete your account information.
  • Request a copy of your data.
  • Withdraw consent for marketing emails.

To exercise these rights, contact us at contact@filesup.pro.

8. DMCA and Copyright Infringement

We respect intellectual property rights. If you believe a file on our platform violates copyright laws, you can submit a DMCA Takedown Request via the 'Report File' button or contact us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any significant changes via email or website notifications.

10. Contact Information

For any questions regarding this Privacy Policy, please contact us at:
Email: contact@filesup.pro
Website: www.filesup.pro

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue using our platform.

We Use Cookies To Personalize Your Experience. By Continuing To Visit This Website You Agree To Our Use Of Cookies.

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